Tapping the Talent Pipeline: Developing the next generation of leaders in your organization

Across the United States, water and wastewater utilities are challenged with managing aging infrastructure, tight budgets, and understaffing — not to mention rising retirements and a shrinking talent pool. Many organizations believe they lack the resources to do succession planning or focus on workforce development, but it can be done. This article looks at two very different utilities — one with 10 employees, and the other with more than 420 — and how they employed common strategies to transform these employees into high-performing leaders and managers.

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