Retaining good employees is essential to a sustainable first-rate utility workforce. Here are some resources to help develop, maintain, and retain the knowledge and talent needed for a successful operation.
Eight Habits of the Heart: Values that Build Strong Communities--and Strong Organizations September 2009
Keeping the Experienced Generation August 2008
Mentoring: Investing in Human Capital Joint Management Conference 2004 Knowledge Management for Public Utilities: A Strategic Approach for Retention of Intellectual Capital Joint Management Conference 2004
What Are You Doing Now to Ensure Knowledge Retention? Published July/August 2007
Only One Chance to Make a Good First ImpressionJanuary 2012
Nurturing Future O&M Leaders August 2006 Trading Places and Transferring Knowledge October 2005
Career Ladders for Maintenance Professionals WEFTEC 2009 Preparing and Retaining Tomorrow’s Leaders WEFTEC 2008 AwwaRF’s Leading Research Report on New Methods to Recruit, Develop and Retain Employees to Your Organization! WEFTEC 2008 Employee Retention: Why Pushing the Baby Birds from the Nest Brings Them Flying Back Home WEFTEC 2008
A Knowledge Retention Strategy for the Los Angeles Bureau of SanitationWEFTEC 2007 Developing a Knowledge Retention Strategy Now Saves Valuable Organizational Resources LaterWEFTEC 2007 Talent Retention is a Key Driver to Workforce DevelopmentWEFTEC 2007