Topics of importance to successful utility managers range from distance learning and management trends to contract operations and outsourcing.
Using IT, Part 4: How Information Technology Can Help Us Help Each Other February 2010 Using IT, Part 3: Optimize the Use of Available Staffing December 2009
Workforce Strategies Committee to Address Three Key Initiatives by 2012 December 2009
Workforce Strategies to Improve Your Organization's Bottom Line August 2009
Keeping the Economic Crisis from Wreaking Havoc in the Utility Workforce April 2009
A Regulator's Perspective on Workforce Issues: Water & Wastewater Operators August 2008
How to Find and Keep Good People in a Bad Economy: Becoming the Bear Bryant of the Utilities Industry AWWA/WEF Utility Management Conference 2010 The Littleton/Englewood Wastewater Treatment Plant Knowledge Management Initiative Using an On-Line Manual to Capture Knowledge AWWA/WEF Utility Management Conference 2010
Implementing a Strategic Human Resources Program: ASA’s “In the Trenches” Experience Becoming an Employer of ChoiceAWWA/WEF Utility Management Conference 2009
Strategic Planning, Sustainability, and the 21st Century Workforce AWWA/WEF Utility Management Conference 2008 Investing in Human Capital: The Littleton/Englewood Wastewater Treatment Plant Knowledge Management Initiative AWWA/WEF Utility Management Conference 2008 Getting Ready for the Next “Hurricane”: Responding to Impending Workforce Pressures in Jacksonville AWWA/WEF Utility Management Conference 2008
The Future Workforce: What One Utility Is Doing to Ensure Sustainability AWWA/WEF Utility Management Conference 2008
Interim Contract Management: An Effective Bridge to Stable Long-Term Operations Joint Management Conference 2006 Get Zapped Joint Management Conference June 2004 Leadership Research and What it Means for Organizational Change Activities Such as Performance and Asset Management Joint Management Conference 2004 Effective Utility Management: A Primer for Water and Wastewater Utilities Joint Water Sector Project The Research Results Are In: Top 10 Megatrends Defined Joint Management Conference 2004 Findings: Recommendations for a Water Utility Sector Management Strategy June 2007 Water Sector Collaboration on Effective Utility Management Fact Sheet May 2007
Leadership Research and What it Means for Organizational Change Activities Such as Performance and Asset Management
Wastewater Experts Identify Key Security-Related Vulnerabilites Published May/June 2005 Workforce Planning for the Early Millennium Published March/April 2004
Filling the Employment Gap Published February 2005 Is Distance Learning a Good Fit for Your Organization? Published February 2005 Outsourcing Affects Civil Engineers Too Published July 2004
Getting Your Workforce Right: A New and Improved Guide to Estimating Staffing at Northeast Wastewater Treatment Plants WEFTEC 2009
A Comprehensive Approach – Performance Management, Knowledge Retention, and Human-Capital Development – Assures Sustainability and Long-Term Compliance WEFTEC 2008 Crisis in the Making: Mass Exodus = Brain Drain WEFTEC 2008
Contract Operations Maintenance - A Brief History of the IndustryWEFTEC 2007 Integrating Workforce Planning and Performance Management WEFTEC 2007Leadership in Challenging Times WEFTEC 2007Workforce Planning Holds the Key to Managing the Realities of Shifting Demographics in the 21st CenturyWEFTEC 2007