Interview with Zachary Williams
Meter Technician at Columbus Water Works
Zachary “Zack” Williams has been employed with Columbus Water Works (CWW) in Columbus, Georgia for nineteen years. As a Meter Technician in the Meter Reading Department, Zack plays a key role in ensuring quality customer interactions on behalf of CWW as related to meter reading activities and is also responsible for developing, organizing and management of programs relating to the maintenance, repair and replacement of large and small water meters within the CWW system.
Zack has twenty-three years of military service and is currently a Staff Sergeant with the Alabama National Guard.
What do you love about your career in the Water Industry?
I love working with the customers and helping them with their problems. I also enjoy learning new things everyday.
What are some of the personal benefits of working in the Water Industry?
The people I work with are absolutely great! My supervisor is very knowledgeable about the water industry and he is a great leader. As a result of his mentorship, I have had the opportunity to advance into a lead role and expand my working knowledge of other operational areas within the company.
In additional to career opportunities, CWW offers an excellent benefits package for its’ employees, to include health insurance, life insurance, pension and deferred compensation programs. In the spring, I will be taking advantage of my GI Bill and the CWW Tuition Assistance Program to return to school to get my degree in Business Management.
What influenced your decision to work in the Water Industry?
I am the “third generation” in my family to work for the Columbus Water Works. My grandfather worked in the Field Service Department in the 1950’s; my dad worked in Meter Reading from 1976 – 1979, and after spending five years on Active Duty, I returned to Columbus, Georgia and joined the CWW team.
What skills and training from your military career have you transferred into your current career?
Many of the skills I learned in the military have helped me in my Water Works career. My military preparation during my Basic Training, Primary Leadership Development Course ( PLDC), Basic Noncommissioned Officers Course (BNCOC) and my duty assignments have instilled in me the ability to be extremely disciplined and focused on effectively accomplishing all assignments.
Tell us a little about your life in the military.
I have been in the Military for 23 years: five on Active Duty and 18 in the National Guard. I was deployed twice - Desert Storm in 1990 and Iraqi Freedom in 2004. During my tenure on Active Duty, I was stationed in Fort Carson (Colorado), Fort Sill (Oklahoma) and Camp Essayons (Korea). My primary Military Occupational Specialty is 13B (Field Artillery- Cannon Crewmember) and my secondary MOS is 88M (Motor Transport Operator).
Why should other veterans consider working in the water sector?
The skills and experiences acquired from the Military are a great fit for many of the diverse career opportunities in the water industry.